Contact & Support
Get in touch with the Karaoke iQ teamWhether you need technical support, have questions about your account or subscription, want to suggest new features, or want to report an issue with a venue listing, we're here to help.
Direct Email Support
For general support, billing inquiries, account recovery, and safety reports:
support@karaokeiq.com
In-App Support Chat
Registered performers can message support directly inside the app by tapping the Message icon in the top header bar.
Support Hours & Response Times
Standard Response Time
We aim to respond to all inquiries within 24 to 48 business hours.Safety, Harassment & Urgent Moderation
Reports of harassment, abusive messages, or terms of service violations are prioritized by our moderation team. You can also report messages directly within any chat thread.